Frequently Asked Questions

Our ability to directly source sustainable solid hardwood to then handcraft a wide variety of timeless designs is what makes us truly unique. Having full control of production and distribution allows us to eliminate several layers of middle agents guaranteeing outstanding quality at an extraordinarily low price, making us a boutique furniture company with great pride in our materials, production process, and exceptional consumer support. To learn more about our Consumer-Centered operations, quality Materials & Craftsmanship, and our commitment to Sustainability Is Now. 

We traditionally craft genuine solid hardwood furniture using only responsibly sourced, 100% solid hardwood materials. View Materials & Craftsmanship to learn more.  

We never use veneer, MDF, or other engineered synthetic materials. View Materials & Craftsmanship to learn more.  

Quality 100% solid hardwood furniture is designed to last – it is completely natural, unique, and of heirloom quality. Both veneer and laminate furniture have a short shelf-life, never can be refinished or easily repaired, and often contain toxic materials. View Materials & Craftsmanship to learn more.

Yes. In a superior way. View Sustainability Is Now to learn more. 

No. Never. View Materials & Craftsmanship to learn more.

Yes. Many. View Sustainability Is Now to learn more. 

Our tables are individually hand-made in Northern Thailand – where a tradition of woodwork is carried on. Our furniture is made, much as it has been made for many decades. While power tools assist, we do not use machines or automated mass production (CNC or robotics). View Materials & Craftsmanship to learn more.  

Please contact our Client Services team toll-free at 855.679.0999, email us at info@tablecompany.com. View our Contact Information. 

While teak is recognized for its special durability characteristics, our indoor tables ARE NOT suitable for outdoor use.  Different construction and finishing techniques are used for our outdoor furniture. PLEASE DO NOT USE AN INDOOR TABLE OUTDOORS OR EXPOSE IT TO WEATHER ELEMENTS. Wood is organic and is sensitive to changes in temperature, humidity, and similar factors.

For more information on the availability of tables for outdoor use, please contact our Client Services team at info@thetablecompany.com or 855-679-0999.

Consumer Centered

Materials & Craftsmanship

On each page, with each configuration, the stock availability will load as either in stock or a delivery lead time.  

While inventory is dynamic, we provide a listing of "In-Stock" table variations on our Promotions page.  While we cannot guarantee the accuracy with so many variables, this will provide a very good estimation of what is available at any given time.

We suggest that you go to any Tops and Bottoms page and make the corresponding selections, or search by the table name and make the corresponding selections to validate the availability.  You can also reach out to info@thetablecompany.com and let us know the sizes/finishes/wood species you are looking for and we will be happy to let you know what is available to ship right away.

You can purchase our furniture on our website or by contacting our Client Services team at 855.679.0999 and we will be happy to assist you. You do not need a Table Company account/become a member to make a purchase. View Making A Purchase to learn more. 

On each page, with each configuration, the stock availability will load as either in stock or a delivery lead time.  

While inventory is dynamic, we provide a listing of "In-Stock" table variations on our Promotions page.  While we cannot guarantee the accuracy with so many variables, this will provide a very good estimation of what is available at any given time.

We suggest that you go to any Tops and Bottoms page and make the corresponding selections, or search by the table name and make the corresponding selections to validate the availability.  You can also reach out to info@thetablecompany.com and let us know the sizes/finishes/wood species you are looking for and we will be happy to let you know what is available to ship right away.

No. View Making A Purchase to learn more. 

The Table Company accepts the following methods of payment: Visa, MasterCard, Discover, American Express, PayPal. View Making A Purchase to learn more. 

Yes. View Making A Purchase to learn more.

When you place your order, payment in full is required for all in-stock table orders.

For any custom order or table that is not in stock, a 50% deposit is required when you place your order. Once your table is ready to be routed for final delivery to your home, the remaining 50% balance is due.  You will receive a reminder for final payment, and can log into your account to complete the transaction.

 Yes, as applicable.

Yes. View our current Promotions page.  

Here –  Volume Discounts.

The Table Company is a factory-direct manufacturer of high-end, solid hardwood furniture and at this time, our furniture is only available from us. View Making A Purchase to learn more. 

A wishlist is a folder within a Table Company account to save product information. You have the ability to save the specifics of your customized design for a future purchase (such as wood selection, texture, color, size, etc.). 

Making A Purchase. 

On custom orders, the product will be built in our factory in Chiang Mai, Thailand.  Once complete, it will be loaded onto a container with other table orders and shipped to Los Angeles.  The time at sea averages about 3-4 weeks.  Once it reaches port, the container needs to be off-loaded, clear customs, and moved to an outer lot for pick up.  At that time, our trucking partner works to obtain a pick-up appointment from the port.  Once we are in possession of the container, an appointment is made to deliver the container to our Los Angeles distribution center/warehouse where it is unpacked and sorted.  Once the table in scanned into our warehousing system, we are able to begin the routing of the shipment.

With all orders, once we have the payment and the item is in the warehouse system (in stock) the table is routed for carrier pick-up.  We need to allow 48 hours from the point of entering the shipment in the system and the actual pick up.  The table has begun its journey to your home!  The next step is for the table to arrive at a distribution area in your area.  At that time, you will be contacted for the final delivery appointment.

Keep an eye on your order status, as updates will show you the information on the progress of your table.  If you have any questions or concerns, please reach out to Client Services at info@thetablecompany.com or 855-679-0999.

No. We ship anywhere within the contiguous 48 states. View My Shipment to learn more.

Once each table passes inspection, it is placed in a 100% cotton bag, and then wrapped to keep out moisture, packaged in a custom Table Company box, and securely placed in a Table Company designed crate system to ensure successful transit. View My Shipment for more information.

My Orders

 Yes. You may make changes to an existing order if your item has not yet shipped. Please contact Client Services to confirm any changes at 855-679-0999 or info@thetablecompany.com.

Here – My Orders.

Yes. White Glove delivery is available for select table orders. There is no fee for this scheduled service. White Glove delivery includes bringing your order into your home, unboxing it, assembling it, and placing it where you desire. If you schedule White Glove delivery, an adult of 18 years or older must be home, otherwise, your table(s) will not be delivered. View My Shipment for more information. 

You will be given tracking information as well as information on how to register for your delivery appointment.  At the same time, we suggest you print a copy of your delivery receipt to be prepared for the delivery.

Before the scheduled time of your table delivery appointment, please make sure the path to your table destination and surrounding area is clear. Please measure the doorways, elevators, or anything that may reside in the path of delivery to be certain you are prepared for a successful experience. Please note that the delivery service cannot move or remove existing furniture to make room for the new item. View My Shipment for more information.

If you miss your scheduled delivery appointment contact Client Services immediately. There is a fee for any subsequent delivery appointments. View My Shipment for more information.

Yes, once your item has been unwrapped, please inspect it for any damage that may have occurred in transit. Do not sign the delivery paperwork until you have thoroughly inspected the item for any damage or quality issues.  If you do see any damage or quality issues, you have the right to refuse the shipment or make note of the damage on the delivery paperwork before signing.  Contact us immediately and we’ll help resolve this issue.

Contact Client Services immediately at, 855.679.0999. View My Shipment for more information.

If you are not satisfied with your purchase, you may return or exchange your item within 30-days from the date of delivery – there is no additional charge for return shipping. Returns must be in original condition and original packaging. If we accept the return of an item that is damaged due to your misuse, we reserve the right to deduct the cost of repairs and a 25% restocking and shipping charge. 

** The Table Company does NOT accept returns on custom dining slabs, which we refer to as ‘special-order items', found within our Limited Editions & Slabs collection. Please note that other customization options offered and selected throughout other collections are not considered 'special-order items' and therefore fall within our return policy. View Returns for more information.  

Your satisfaction is our priority. If there is any defect in materials or craftsmanship we want to know. If we mutually conclude that the damage is due to a product defect during the first 12 months from the date of delivery we will, on a best-efforts basis, attempt to resolve the problem and make things right. View Limited Warranty Overview for more information.

 If you have already established an account on our website, you can execute the entire return process online. If you purchased your table as a “guest” and do not have a Table Company account, please call or email us to start your return. Even if you have an account, we will contact you to confirm the pick-up and return details. It is important that you provide us with a way to contact you. View Returns for more information.

Refunds and exchanges are typically processed within 2 weeks of the arrival of the return. Refunds will be issued back to the card used for the purchase. View Returns for more information. 

Written assembly instructions are included in the box of table legs or attached to your tabletop; attachment hardware is already mounted into the leg before it leaves the factory. Assembly is easy and requires only a simple wrench, which is included in each box of legs; no other tools are required. View Table Assembly for your table’s assembly directions.  

Clean your table only with warm water and a touch of dish soap using a soft cloth or damp sponge - make sure to dry your table. Never use anything that is abrasive or toxic, including chemicals, solvents, or oils. View Clean & Care for Your Table to learn more.

Our 12-step finishing process includes a final, clear protective sealer. The sealing agent is designed to protect the table from spills, stains, warping or, twisting. Of course, the finish will not protect against abrasives or the heat of a cooking pan – please do not place hot items directly onto the wood surface. View Clean & Care for Your Table to learn more. 

While teak is recognized for its special durability characteristics, our indoor tables ARE NOT suitable for outdoor use.  Different construction and finishing techniques are used for our outdoor furniture. PLEASE DO NOT EXPOSE YOUR INDOOR TABLE TO PROLONGED EXPOSURE TO WEATHER ELEMENTS. Wood is organic and is sensitive to changes in temperature, humidity, and similar factors.

For more information on the availability of tables for outdoor use, please contact our Client Services team at info@thetablecompany.com or 855-679-0999.

The table dimensions are listed with each of the sizes on our Classic tables and you can click below for the dimensions based on table size and leg design for the Tops and Bottoms

Square Leg : 60x38  72x38  84x40  96x40  108x42  120x42

T Shape : 60x38  72x38  84x40  96x40  108x42  120x42

X Shape : 60x38  72x38  84x40  96x40  108x42  120x42

Double Arch : 60x38  72x38  84x40  96x40  108x42  120x42

Taper : 60x38  72x38  84x40  96x40  108x42  120x42

Flair : 60x38  72x38  84x40  96x40  108x42  120x42

Duocord : 60x38  72x38  84x40  96x40  108x42  120x42

Tricord : 60x38  72x38  84x40  96x40  108x42  120x42

Criss Cross: 60x38  72x38  84x40  96x40  108x42  120x42

Butterfly: 60x38  72x38  84x40  96x40  108x42  120x42

Rectangle: 60x38  72x38  84x40  96x40  108x42  120x42

Diamond: 60x38  72x38  84x40  96x40  108x42  120x42

Open Corner Small : 60x38  72x38  84x40  96x40  108x42  120x42

Open Corner Large : 60x38  72x38  84x40  96x40  108x42  120x42

While you don't need to have a Table Company account/be a member to make a purchase, there are benefits to becoming a member and having an account. A Table Company account/membership allows you access factory direct pricing, easier order tracking, speedier check out, save shipping information, create a wish list, and more. It is free to become a member and you may cancel at any point.

To create an account, click here. View Membership/Account Management for more information.

Click here to reset your password. View Membership/Account Management for more information.

To subscribe to The Table Company Newsletter, on any page of our website, please scroll to the bottom section (footer) where you will find, SUBSCRIBE TO OUR NEWSLETTER. Please enter your email in the space proved and select, SUBSCRIBE. You will then receive a confirmation email, thanking you for joining The Table Company Newsletter. Stay tuned! View The Newsletter to learn more.

Once you have signed into your account, you can manage/edit your account details by selecting the "EDIT" button under the specific field. View Membership/Account Management for more information.

 Account Management

Here – Privacy Policy. 

 Yes. View Making A Purchase to learn more.

Your satisfaction is our priority. If there is any defect in materials or craftsmanship we want to know. If we mutually conclude that the damage is due to a product defect during the first 12 months from the date of delivery we will, on a best-efforts basis, attempt to resolve the problem and make things right. View Limited Warranty Overview for more information - above under returns